MavGear.com Customer Help Desk

MavGear.com is committed to provide you Fast, Easy, and Reliable Service. On this page you will find answers to most of your questions involving the shopping, checkout and shipping processes. Select from a category below to receive further information on any particular subject. If your question is not listed below, please feel free to contact us locally at 972-739-6865 Monday through Friday 8:00 AM to 5:00 PM CST or email us 24 hours/day at orders@mavgear.com.

Shipping Information

Item Availability
Shipping Methods
Shipping Costs
Shipping for Customized Products
Oversized Items
Shipping Rules and Restrictions
Tracking Your Order
Find Your Order Status
How Is Order Status Different From Tracking?
Undeliverable Packages

Payment

Payment Options
Sales Tax
Discounts and Gift Certificate Codes

Returns and Exchanges

Worry Free Shopping
Exchanging an Item
Holiday Return Policy
Damaged or Defective Items
Credit

Security, Privacy, Terms of Use

Secure Shopping Guarantee
Privacy Policy
Terms & Conditions

Your Order

Emails About Your Order
Order Status
Cancellations

International Customers

Shipping Methods/Rates - Canada
Shipping Methods/Rates - Other Int'l
Shipping Rules and Restrictions
Customs Charges

Online Store Information

Contact Us
Bulk Sales